![]() She also did things like only gently using the air hose on my teeth and gums, not the painful blast I’ve experienced at other clinics.įull disclosure: I’ve never had a cavity and am an easy dental patient. She explained everything she was doing before she did it. I love that everything is electronic, and it’s in keeping with their philosophy of utilizing reclaimed or recycled materials wherever possible. Secondly, all their required forms are available online, so you aren’t stuck completing a pile of paperwork during your first visit. The first thing they did was call my insurance provider before scheduling my appointment to be sure my visit would be covered. ![]() I had a great experience, from the time I called in December to schedule an appointment, through my initial visit in January. Also, their office is very modern, very clean, and has an overall positive feeling when you first walk in. Not only did they provide me excellent dental care, they also saved me a ton of money by adjusting their schedule so I could still receive dental services while insured.Īll in all, it’s very rare to find such a passionate team and I am so so so incredibly grateful for their understanding and flexibility. I have never seen a more caring, understanding, and flexible team in all my medical/dental experiences (and I have had a LOT). Andersen yesterday, they were able to fit me in today for fillings (my very last day with dental insurance). Not only did they fit me in for a cleaning with Kayla and Dr. I contacted Rochelle at the front desk to see if they could squeeze me in with just a few days notice before my insurance was about to expire (a wishful act in the medical/dental world). As a semi-responsible, soon-to-be 26 year old, I realized last minute that I was about to lose my dental insurance. My experience with Artisan has been WONDERFUL. A lot of the things that made visits unbearable for me in the past aren’t a problem here. I don’t like admitting publicly that I am a nervous wreck when it comes to the dentist, but I want other people who are too nervous to go to know that they will be comfortable here (as comfortable as you can be at a dentist, anyway). ![]() I get very tense and anxious and tremble through every appointment but for them it’s no big deal. They also weren’t bothered by me literally shaking in the chair as they were working. ![]() I am pretty sensitive to pain and it takes more than one shot of numbing – unlike past experiences I wasn’t questioned or treated like I was being dramatic. Everyone was entirely accommodating and made sure that I was doing okay. I’ve had to come in for a couple of visits and have met several members of the staff and none of them are judgmental. When I came in for my first visit everyone was on board with my terror including reception – the lovely woman who did my intake didn’t even bat an eye when I was near tears just walking up to the counter to check in. The first key to making my experience comfortable was being able to schedule online and write out exactly what fears and issues I have. Andersen based on other reviewers’ experiences. I have severe dental anxiety that was compounded by not having insurance for some time and being ashamed that it had been awhile since I had seen a dentist. I am terrified of the dentist – or at least I was before finding Artisan. To top it all off- my dentist visit was the most painless experience I’ve ever had and my teeth still have that smooth freshly cleaned feel! Thank you Artisan for turning something so dreadful into a lovely experience! I can’t wait until my next visit! It felt more like I was at a salon than the dentist office. My hygienist explained everything before she started and kept checking back to make sure I was comfortable. The staff were incredibly friendly and helpful. They also offer quarterly local wellness classes for their patients here on the Isthmus!! Everything was high-tech, clean, and welcoming- not like your usual doctor or dentist visit. They donated money on my behalf to a local non-profit of my choice just because I was a new patient. They collect used toothbrushes, toothpaste tubes, etc and are aiming to recycle them into a park bench. Not only do they have a beautiful and relaxing office space (I felt like I was on holiday!!) but they also care about your well-being and are working to serve the local community. Amazing! This clinic is living up to the Isthmus standard of being a community service.
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